Please find a collection of our frequently asked questions below.
Tuesday 5 January 2021: update on the start of teaching and travel to campus
The spring term for new and returning Royal Holloway students begins on Monday 11 January 2021 with teaching online for all Royal Holloway courses, with the exception of Social Work.
The move to online-only teaching follows the announcement by the UK Government on 30 December 2020, and a subsequent letter to students from the Minister for Universities which instructs universities to delay the planned, staggered start of timetabled face-to-face, on campus, teaching.
We advised new and returning students of the move to online teaching on 30 December and that further information would be provided w/c 4 January.
On Monday 4 January the UK’s Prime Minister announced a national lockdown which has implications for our students’ return to, or arrival at, their term-time addresses.
UK-based current students who left their term time address for the holidays and have not yet returned to their term time address, or new students who have not yet arrived, should, where possible, remain where they have spent the holidays.
International students who can rearrange their travel plans should do so and remain in their home nation, beginning their course online on 11 January 2021. Where it is not practical or possible to rearrange travel plans, we will support students on arrival and through any required period of self-isolation.
All new students starting their course on 11 January 2021 should enrol by, and begin their course, online on that date.
Research students and staff should work from home where it is possible to do so.
More information will be provided to students and staff this week about what these announcements mean for the spring term.
International students starting a course on 11 January 2021
I've heard about the new lockdown in England. Should I still travel to the UK for the start of term?
International students who can rearrange their travel plans should do so and remain in their home nation, beginning their course online on 11 January 2021. Where it is not practical or possible to rearrange travel plans, you can still come to the UK and your visa will still be valid. We will support you on arrival and through any required period of self-isolation.
Can I be collected from the airport?
Our airport pick-ups are still going ahead between 7-17 January. These can be booked here.
The vignette on my passport has expired. What should I do?
You will need to apply online for a Transfer of conditions (vignette transfer).
Category of application: To transfer or replace your visa (vignette).
In the 'additional information' section you should explain that you have been granted a Student route visa to study in the UK but you need a new 30-day vignette as you have not been able (or will not be able) to travel to the UK before the end of the 30-day vignette that you have been issued; or because your vignette has been damaged, lost or stolen. You will have to pay £154 for this new application and provide your biometric information again, but you will not have to submit a new Student route application.
Where can I find out more information about starting my course on 11 January?
I have applied to the university to start a degree in September 2021 and was planning to attend one of your undergraduate or postgraduate Applicant Visit Days/Open Days/Open Evenings. Will these still be going ahead?
We are hoping to offer as many opportunities to visit campus as we can within the prevailing health and safety guidelines. If circumstances mean we can’t run an event as planned on campus, or you can’t join us at one, we also offer online events. You can find up-to-date details of all these events here.
Visa applications and CAS requests
I have a question about obtaining my visa to study at Royal Holloway.
The UK Home Office has published Coronavirus (COVID-19) advice for visa applicants where you can find answers to most of your questions. Click here to see the full guidance for international students. You can also contact our International Student Support Office who will be happy to answer any questions you have.
I am starting my course in January 2021, what does this mean for the visa application process?
To apply for a visa, you will need to ask us to issue a CAS (Certificate of Acceptance for Study). CASes are valid for a period of six months from the date of issue.
On Monday 4 January the UK’s Prime Minister announced a national lockdown which has implications for our students’ return to, or arrival at, their term-time addresses. International students who can rearrange their travel plans should do so and remain in their home nation, beginning their course online on 11 January 2021. Where it is not practical or possible to rearrange travel plans, we will support students on arrival and through any required period of self-isolation.
We advise that you to wait until you are confident you will be able to travel to the UK before requesting your CAS. Please bear in mind that we may need up to a month to process CAS requests and you will also need to allow time for your visa application to be processed.
Please note, if you are an EU student, changes to immigration rules following Brexit mean that if you arrive on campus any time from 1 January 2021, you will need to have applied for the new Student Route visa. To find out more information about which visa you will need, please visit the Government website.
What will happen if I am not able to come to campus and so start my course online in my home country, and am then refused a visa to travel to the UK?
If you are refused a visa to travel to the UK, you will not be able to continue with your studies. If your visa application is refused, please contact the International Student Support Office with a copy of your refusal letter from the Home Office immediately. We will then be able to advise you on your next steps. Our courses are not designed to be delivered fully online. We, however, will try to be as flexible as possible. If your circumstances change, you should contact a member of our Admissions Team and discuss with them your circumstances.
Tuition fees and funding (undergraduate and postgraduate)
Will the changes to the course structure make any difference to the tuition fee?
No. We have adapted our courses to combine both face-to-face and online activity in response to the global pandemic. We are not offering an online degree. We are using a number of different approaches to ensure that where your arrival on campus is delayed, you can start your course and will have the same access to world class academics and excellent teaching and learning support as the students on your course who are on campus. Our expectation is that you will arrive on campus as soon as Government guidance allows, and you are able to. As long as you have kept up with the work of the class online, you will be able to join the class in person and carry on with your course without interruption.
I’m an EU student and have applied/am thinking of applying to start in 2021. Will the coronavirus outbreak mean there’ll be changes to my fees or funding support?
The UK Government has confirmed that if you start your course in September 2021, you will not be eligible to pay the same fees as UK students, nor be eligible for funding from the Student Loans Company. View the latest information on fees and funding for EU students.
Study and student experience during 2020/21, and health and safety
Study and student experience during 2020/21, and health and safety
In response to Covid-19, for 2020/21 we have adapted all our courses to combine face and face and online teaching and for selected courses, have introduced the option of a January start date.
For more information about this, as well as the health and safety measures we introduced on campus during the autumn of 2020, and information about our student support services, facilities and social activities, please click here.
Information about our response during the spring term, following the Prime Minister’s announcement of a national lockdown on Monday 4 January 2021, will be added in due course.