Frequently asked questions

Our opening hours are as follows:

Out of term time

Monday to Friday | 7am - 9pm

Saturdays | 9am - 4pm

Sundays | 10am - 4pm

Term time hours 

Monday to Friday | 7am - 10pm

Saturdays | 9am - 6pm

Sundays | 9.30am - 10pm

Click here to see the University's term dates.

To purchase a membership please visit the Royal Holloway Sport app. 

If you are a student, you are already set up with an account, to access please visit the ‘forgot your password’ link. Once you have reset your password you will then be able to log in to your account and purchase a membership, book classes, sessions, and facilities. 

It’s really easy to download the Royal Holloway Sport app from your smartphone or tablet device. For iPhone, iPad or Apple users, head to the Apple App Store, and for Android users, head to the Google Play Store and search for Royal Holloway Sport.

With the Royal Holloway Sport app in your pocket, you’ll always have quick and easy access to purchase a membership and book your favourite activities and facilities at the Home of the Bears. Get up-to-date information, news, offers, events and receive push notifications for important news.

If you are unable to access the app for any reason and still want to engage in our services, please see the information below about how to contact Royal Holloway Sport.

For any enquiries and feedback connected with the sports centre and Royal Holloway Sport, the Active Lifestyle & Sport team would be more than happy to help.

Give us a call on 01784 443892 📞

Pop into the Sports Centre and speak to one of the team at reception 🗣

For general enquiries about the sports centre, gym, group exercise classes and facilities, email sportscentre@rhul.ac.uk ✉

For enquiries about active sessions, performance sport and workforce, email sports@rhul.ac.uk ✉

You can also reach us on our Royal Holloway Sport social media channels 📱

If you would like to freeze your membership please complete this form. If you need to cancel your membership, please complete this form. 

Our clubs and societies are run by students themselves with the support of the Students' Union. For more information on available clubs, please visit the Students' Union webpage or the Club Hub within the Royal Holloway Sport app. 

We have created an all-new Club Hub in the Royal Holloway Sport app! Here, you can find how-to guides for student club leaders, information about the range of student clubs and see upcoming fixtures on campus.

Yes! Upcoming fixtures taking place on campus are listed in the Royal Holloway Sport App.

Off-campus fixtures are not provided as they are not linked to our facility booking system.

We are very active on Instagram, with an archive of photos and videos, daily stories updates and interactive content. Search for 'Royal Holloway Sport', with the handle @rhulsport.

The Royal Holloway Sport app also provides updates via the 'What's On' news articles and push notifications delivered straight to your phone.

Yes! We highly encourage and welcome staff looking after their wellbeing through physical activity. We offer a range of staff memberships at a concessionary rate, from which you can access the gym, group exercise classes and exclusive staff sport sessions on our Egham campus including football and tennis. Find out more in the Royal Holloway Sport app.

For any ad-hoc (single) bookings, download the Royal Holloway Sport app, select Book from the app homepage, and then Facilities to see the different facilities you can book. Select the facility you would like to book, then Book now where you will be able to see the availability timetable for the facility and select the time you would like to book.

Block booking enquiries for regular slots in our facilities can be made via the Block Booking Enquiry form - find out more here.

For events or parties, find out more here.

Yes, we have hosted successful children's birthday parties in our indoor and outdoor facilities and welcome enquiries about facility space for these. To see the exciting activities we've hosted before, find out more here.