Please use the list below to locate contact information for various teams at Royal Holloway, University of London.
If a telephone number is not shown for the service you require, please use the email addresses provided and a member of staff will respond to you.
A-Z of key services
Accommodation (student)
For help with queries relating to halls accommodation including applying to live in halls, receiving and accepting accommodation offers, and billing. Please note that this team supports student accommodation queries only.
Tel: +44 (0)1784 911695
Our phone lines are open at 10am-4pm UK time.
Admission enquiries
The Admissions team deals with all undergraduate and postgraduate applications to the university, for UK, EU and international students. If your query is regarding Student Fees or Accommodation please see the relevant sections on this page.
If you have made an application via an agent through our partner Study Group, you should not use these contact details to discuss your application. You will need to speak to your agent or Study Group directly.
Tel: +44 (0)1784 414944
Our phone lines are open at the following times:
- Monday to Friday: 10am-4pm UK time
- Saturday to Sunday: closed
To contact the Admissions team, please use the following form: www.rhul.ac.uk/applicationquery
Events
Email: events@royalholloway.ac.uk
For events for prospective students such as undergraduate Open Days, please see the Prospective Student Events section below.
External Relations
International students
Email: international@rhul.ac.uk
If you are an international student interested in studying here, please contact us using the following form: www.rhul.ac.uk/applicationquery
For International Student Support, email InternationalAdvice@royalholloway.ac.uk
IT Service Desk
For current students and staff only
Tel: +44 (0)1784 414321
Legal and Compliance
The University’s address for service of legal documents is: compliance@rhul.ac.uk
We only accept service of legal documents via email.
Parking on campus
Find out more about parking at our Egham campus.
Prospective student events
Tel: +44 (0)1784 414112
For general queries about events for prospective students, Mon-Fri 9am-5pm
For taster day queries tasterdays@royalholloway.ac.uk
For guided and self-led campus tours campus-tours@royalholloway.ac.uk
For Postgraduate queries pgevents@royalholloway.ac.uk
Security team
In an emergency: Security can be contacted by dialling 444 from any internal phone or +44 (0)1784 443888 from an external line.
In person: Campus Security is located in Founder’s East room 39.
General enquiries: +44(0)1784 443063
Student Services Centre
The Student Services Centre can help with queries relating to enrolment, documents for current and former students, Student ID cards, exams and assessments, results and graduation.
If you are a current student, the easiest way to contact us is via Ask Royal Holloway. Our portal has hundreds of articles covering all aspects of student life. If you can’t find what you are looking for, you can contact us by using the 'Ask a Question' button at the bottom of our help pages and your query will be directed to the right team.
You can also contact us by:
Phone (+44 (0)1784 276641): Monday - Friday 10am-4pm
Walk-in: Emily Wilding Davison Building (Ground Floor): Monday - Friday 10am-4pm
Students' Union
Any general enquiries should be emailed to students.union@su.rhul.ac.uk.
Academic Schools and Departments
Departments
For specific departmental enquiries, please visit the contact pages on the relevant departmental homepages.
