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Royal Holloway’s overall student satisfaction score goes up in National Student Survey 2019

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Royal Holloway’s overall student satisfaction score goes up in National Student Survey 2019

  • Date03 July 2019

The National Student Survey (NSS) 2019, published today (3 July 2019) shows that Royal Holloway, University of London, has again exceeded the sector average score for overall satisfaction.


Royal Holloway’s score for overall student satisfaction has risen to 88%, four percentage points above the sector average.

Royal Holloway has also scored higher than 21 of the 22 Russell Group universities which appear in the survey.

The NSS, which is an independent student survey carried out by the Office for Students on behalf of the UK higher education funding and regulatory bodies, is used by universities and colleges as well as student unions to drive improvements across multiple areas of students’ academic experience. It is also used by prospective students to help inform their decision making about which university to choose and what to study. The survey captured the views of over 330,000 students across the UK.

Professor Paul Layzell, Principal of Royal Holloway, said: “We are delighted to see our scores rise even higher this year for overall student satisfaction. This reflects our commitment to our students and the quality of the education we offer here at Royal Holloway.

“We place a high value in the quality of the teaching, so I am also pleased that the individual score for course teaching which NSS captures is among the highest across UK universities. This demonstrates that the investment we make in research-led teaching is equally valued by our students.

“At Royal Holloway we are passionate about knowledge and dedicated to supporting every student to succeed and achieve their goals.  I am delighted that our students have given us such a high satisfaction rating.”



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